Frequently Asked Questions

There are always a multitude of questions people have before deciding on a holiday, below are the most common questions asked when travelling to West Africa

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Most countries in West Africa require visas for entry and this will ultimately depend on your country of origin and your chosen destination. Once you have decided on your preferred holiday destination, go to the destination page for that country on our website and you will find all the entry requirements and visa information for that specific country in the Travel Tips section at the bottom of the page. Ashanti African Tours offer tours to Ghana, Togo, Benin, Liberia, Sierra Leone, Senegal, Sao Tome and Principe and Ethiopia. If you do not see the visa information on the relevant pages, we are here to help, so please get in touch info@ashantiafricantours.com

All countries we travel to in West Africa require Yellow Fever vaccination and you must ensure you keep the certificate with your passport when entering the country as this may be requested for inspection. For up to date information on all other vaccinations you may need please consult your doctor, travel clinic or public health department six to eight weeks prior to departure for extensive up to date information on foreign travel to West Africa.

If you are on any medication for your personal wellbeing, then please ensure you keep this in your hand luggage prior to travel in case your main luggage is delayed. Malaria is prevalent in West Africa and you will need to take preventative malaria treatment and there are several prophylactics available so please consult your doctor or travel clinic to see which one is best for you. Imodium or similar medication is always advisable to have with you when travelling in case you experience traveller Tummy which is common when travelling to places with a different climate. Pharmacies are common in most locations here in West Africa and your guide is always available to assist you if you need to visit a pharmacy, please be open and discuss any issues you have with your guide.

You must ensure that you have adequate personal insurance cover for your trip. It is a compulsory requirement for all our trips in Senegal and other African destinations and it is your responsibility to take out a suitable policy. You will not officially join our tours until evidence of your insurance has been provided to our office. This must include personal accident, medical expenses, and repatriation to your country of origin. We also strongly recommend that your policy covers cancellation (especially significant since the Covid-19 pandemic), curtailment and loss of luggage and personal effects. Please note that free insurance cover offered by some credit cards does not cover repatriation expenses.

Prior to your arrival our office will provide you with a photo of your guide and driver in addition to their personal mobile/cell phone number in case you can not locate them at the airport. The guide and driver assigned to your tour will also be holding an Ashanti African Tours sign or a sign with your name on it at the arrival hall when leaving the main building after clearing customs and immigration. Please ensure you check your guide or drivers company identification card when meeting them prior to joining our vehicle. Airports can be busy and some people can be disorientated when arriving in an unusual country so in the rare instance you cannot locate your driver or guide please wait at the arrival hall and call their phone number which our office provided you. In the unlikely event you can still not reach them then call our office 24/7 emergency number and we will ensure they locate where you are in the airport.

The amount of spending money you will need is determined by the type of tour you have booked with us. Most of our standard scheduled and customized tours are all-inclusive, so you only need to budget for the following: snacks, soft (not mineral water as this is always included) and alcoholic drinks and items of a personal nature. If you have booked a budget tour, then some aspects of the tour may not be included in the tour price and you will receive this information during your enquiry process.

Access to Automated Teller Machines varies greatly depending on the country, city, or town you are in and it is common for machines to have technical problems disbursing money. It is advisable to withdraw your spending money in the capital city of your chosen destination on your arrival, alternatively your guide can arrange for money to be changed at local Forex Bureaus and banks during your trip.

Our drivers and guides are always available 24/7 during your time touring with us. For our student trips they will always remain with the group, staying at the same accommodations and are always on hand in case of an emergency. On our standard tours the guide and driver are with you for as long as you need them, sometimes they stay at the same accommodations, when this is not possible they stay at a nearby accommodation but are always available if needed. You will be provided with your guide and drivers personal contact number and our clients are always given a 24/7 emergency contact number.

All our company drivers, assistants and expert local guides are employed on full time contracts with Ashanti African Tours and receive a good salary and in addition a daily bonus when on tour. Ashanti African Tours also have a company policy to tip all local site guides and hotel staff. Therefore, if any of our clients would like to tip any of our guides, site guides, drivers, or staff at hotels we use, it is at the client's own discretion.

It is common for our tour participants to want to bring donations for schools, hospitals, library’s, and other organisations that are in need here in West Africa. This is very much appreciated; however, we do not encourage giving out pens, books and other items directly as these are often taken off their intended recipient by bigger or older people and also breeds a begging culture in locations we visit. To ensure the donations go to their intended recipients our office will identify schools, communities and organisations in need and we will arrange for you to hand them over to a representative or person in charge. This ensures the item and donation goes to those in most need of help. Ashanti African Tours have also registered our own NGO charity “Rainforest Rescue Ghana” which builds schools, helps local communities, youth and protects rainforest and endangered wildlife in Ghana. To date (2020) we have donated over $135,000.00 USD from our company profits to our projects, if you would like more information on our projects please email info@ashantiafricantours.com

If you would like to use your phone and number registered to your home country when in West Africa it is important you inform your service provider and arrange international roaming, you will then be able to connect to local networks, however please be aware this can be expensive way to use data and make calls. It is possible for our office and your guide to arrange a local sim for your phone for you to use during your time here, for this to work please ensure your phone is not locked to a network in your own country. The local sim would need to be registered but would be a cheaper way for you to call and use the internet.

Due to the wide variety of tours we offer, this information will be forwarded upon confirmation of your booking in your pre-trip information pack.

Our team are on hand and happy to answer any additional questions you may have, just contact us

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